Never Miss a Review
Again
With SmartReply.review, every new review lands in your inbox with a ready-to-post AI-powered reply and sentiment insights. Turn reviews into reputation in seconds.
“Absolutely loved my visit today — the staff were friendly and welcoming!”
AI Reply Draft
Hi Sarah,
Thank you so much for your kind words! We’re thrilled you enjoyed your visit and we look forward to seeing you again soon.
— Laurel Dental Clinic
30-day Sentiment
Positive 75% • Neutral 12% • Negative 13%
Avg Response Time
4h 12m (↑ faster than industry)
Why SmartReply is Different
Not all review-reply tools are created equal. SmartReply was designed for businesses where trust, compliance, and professional reputation matter most — from healthcare professionals to service providers who value security and quality.
Safe Email Forwarding
Unlike bots that "scrape" reviews directly, SmartReply uses simple and secure email forwarding. That means no risky API workarounds and no exposure of your business credentials.
Human Oversight First
Every draft reply is suggested by AI but approved by you. This keeps your voice and professional judgment in the loop — AI does the heavy lifting, you stay in control.
Tone You Can Trust
Choose from professional, warm, or casual tone settings. Each response is customized to match your business's unique voice and style.
Multi-Platform Support
Works seamlessly with Google, Yelp, Facebook, and TripAdvisor reviews — all from one place.
HIPAA-Conscious Design
We never expose or store Protected Health Information (PHI). Our system is built to respect privacy, ensuring your replies are professional and compliant.
No Hidden Contracts
Start free, scale only when you're ready. Cancel anytime.
With SmartReply, you’re not just automating replies — you’re protecting your reputation, saving staff time, and building trust with every customer.