SmartReply.review
Turn customer reviews into a
growth engine
Respond smarter, faster, and more consistently — with AI built for local businesses.
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AI-Powered Auto-Replies
Automatically draft professional, on-brand responses for every review.
- •Choose from multiple tone options (friendly, formal, concise)
- •Edit and approve in seconds, or let SmartReply post automatically
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Sentiment Detection & Insights
Instantly see which reviews are positive, neutral, or negative.
- •Spot recurring themes and customer pain points
- •Track sentiment trends over time to measure brand health
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Review Monitoring & Alerts
Get notified whenever a new review appears on your Google Business Profile.
- •Centralize reviews across multiple locations in one dashboard
- •Never miss an opportunity to thank happy customers or resolve issues quickly
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Multi-Location Dashboard
Manage up to 10 locations from a single login (more for enterprise).
- •Compare performance across offices, restaurants, or stores
- •Assign location-level permissions for staff
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Reporting & Analytics
Weekly and monthly email reports for owners and managers.
- •Track reviews, response times, and sentiment in easy-to-read charts
- •Export data for presentations or compliance reports
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Security & Compliance
All data encrypted in transit and at rest.
- •Role-based access so staff only see what they need
- •GDPR & HIPAA-ready workflows for industries like healthcare
- •Built-in audit logs for accountability and compliance reporting
Why Businesses Love SmartReply.review
Save hours each week by automating responses
Build trust with faster, more thoughtful replies
Improve local SEO with consistent review engagement
Scale easily as you add new locations
Ready to reclaim your time?
Start free with 5 reviews. Upgrade as you grow.